5. Restoring Contacts into a New Phone

For your existing phone

If, for whatever reason, you wish to restore the contacts you have backed up and you haven't changed phones, simply log into the application and select "Restore Contacts." This will download all the contacts you last backed up. If you had made changes after that, this will restore your phonebook the way it was when you last backed it up, so any of the new data would be lost.

For your new phone

You will need to download the iBackup application to the new phone. Before purchasing, make sure the phone supports iBackup. Then see step 1 of this tutorial for downloading instructions. Once downloaded, log in using the same mobile number and PIN that you used in the previous phone.

If you've changed numbers, log into the account using your old number and PIN, and then click on "settings." You can change it to your new mobile number and PIN at that time, and then choose "restore contacts." Remember that a PIN must be 4 digits long.

Exit iBackup

To exit the application from the main menu, you can highlight and select "exit." Or, you can press the "end" key (the same key you use to end a phone call).

Troubleshooting

If you receive an error, please make note of the error message, and check out our support page for troubleshooting and FAQs. If your questions aren't answered there, please submit a form and a representative will get back to your shortly.

This concludes the iBackup tutorial. Do you have questions or suggestions? Please let us know.

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